Our rating
7.9/10
- Effectiveness9.4
- Ease of use5.7
- Value9.2
- Features7.5
- Trust7.8
Overview
AnyDesk is the remote desktop tool used by many IT support teams (including ours). Compared to TeamViewer, it's lighter, faster, and simpler to use. The personal/non-commercial version is free.
For end users, AnyDesk is what you'd install when a friend (or remote technician) needs to access your PC to diagnose an issue. The session uses a 9-digit address, encrypted end-to-end, and you can disconnect at any time.
Personal use: free. Solo plan ($14.90/month) for freelancers. Standard ($29.90/month) for small teams. We mention it because it's the same kind of tool we use for sessions — many users want to know what they're installing.
Key features
Free for personal use
Full functionality for non-commercial scenarios.
Low latency
Optimized DeskRT codec, smooth even on slow connections.
End-to-end encryption
TLS 1.2 + RSA 2048 with verified keys.
Session control
Recipient sees and approves every action; can disconnect anytime.
Cross-platform
Windows, Mac, Linux, iOS, Android, ChromeOS.
File transfer
Drag-and-drop files between devices in session.
Pros & cons
What we liked
- +Free version is fully functional for personal use
- +Lower CPU usage than TeamViewer
- +Simple 9-digit address — no account needed
- +Used by enterprise IT, so trustworthy
Where it falls short
- −Commercial detection is aggressive (using free for work triggers warnings)
- −Address-only model means losing the ID = lose access
- −Mobile-to-PC control feels cramped
Common questions
Is AnyDesk safe to install?
AnyDesk vs TeamViewer for personal use?
Can someone control my PC without my permission?
Why does AnyDesk say I'm using it commercially?
Should I leave AnyDesk installed all the time?
AnyDesk is a solid niche choice.
Pick this if you specifically need remote-desktop or remote-support. For broader needs, see our other remote reviews.
Trouble installing or using AnyDesk?
If the guide is not enough, describe the issue first. We will explain whether remote help is appropriate before any access is granted.
No automatic remote access.
- DIY steps first
- Permission before access
- Hardware limits explained